Terms & Conditions

Delivery Charges Free UK mainland for orders over £99. Please contact us for international delivery.

Delivery Schedule Items in stock will be dispatched within 3-7 working days. Orders are sent by DPD 24 hour delivery. When you provide an e-mail with your online order, this will enable us to advise when the parcel has been shipped, and to provide the consignment number for you to track your parcel on the Parcelforce website. Deliveries will be made on Monday-Friday, items despatched on Friday will be delivered the following Monday. Please provide a delivery address where somebody will be able to sign for the parcel.

Back Orders If any item is out of stock, we will contact you to advise expected delivery times. If the length of time is unacceptable, the order may be cancelled or amended at your discretion. Products confirm the EN and British Standards. Dimensions, wattages and colour finishes are given as a guide only to assist the customer and therefore do not constitute a legally binding contract. Returns Policy To return goods please contact customer service on 0121 733 7770. All products carry a 14 day no quibble money back guarantee. The fixture can not have been installed or modified in any way and must be returned in its original packaging complete with lamps. Any damages must be reported within 48 hours. Damaged goods will be collected by our carrier at our expense. Any items to be returned due to unsuitability must be returned at the expense of the customer by registered means..


Please note that the following are not included in any promotions/sales online.

DAR, DAVID HUNT, ASTRO and all items already in sale.