0121 733 7770
Delivery Charges
Free UK mainland. Please contact us for international delivery.
Delivery Schedule
Items in stock will be dispatched within 3-7 working days. Orders are sent by Parcelforce 24 hour delivery. When you provide an e-mail with your online order, this will enable us to advise when the parcel has been shipped, and to provide the consignment number for you to track your parcel on the Parcelforce website. Deliveries will be made on Monday-Friday, items despatched on Friday will be delivered the following Monday. Please provide a delivery address where somebody will be able to sign for the parcel.
Back Orders
If any item is out of stock, we will contact you to advise expected delivery times. If the length of time is unaccepable, the order may be cancelled or amended at your discretion.
Products
Products confirm the EN and British Standards.
Dimensions, wattages and colour finishes are given as a guide only to assist the customer and therefore do not constitute a legally binding contract.
Returns Policy
To return goods please contact customer service on 0121 733 7770 or email www.lights2go.co.uk.
All products carry a 7 day no quibble money back guarantee. The fixture can not have been installed or modified in any way and must be returned in its original packaging complete with lamps. Any damages must be reported within 48 hours. Damaged goods will be collected by our carrier at our expense. Any items to be returned due to unsuitability must be returned at the expense of the customer by registered means.
Any goods collected by Lights2Go due to unsuitability have a collection charge of £14.99.
Faulty Goods
Any damages, faults or shortages must be notified within 7 days of receipt.
Lights2Go.co.uk will not be liable for any costs incurred due to faulty goods or shortages such as electricians fees.
Tax
VAT of 20% is included on all prices shown on this website in line with current UK legislation.
Credit Card Security
SagePay operates a secure site for online payment by credit or debit card.
Privacy Policy
Lights2Go will not disclose any information you provide to other parties. Details are requested simply to fulfil customer orders and for no other purpose.
